4 Ways to Fix Brother/Canon/Epson/HP Printer Offline in Windows 10

Jan. 21, 2018 / Updated by Bessie Shaw to Tips
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It’s such a frustrated thing to find that your printer is offline just when you need to print an important file in urgent. Here are a couple of fixes for the printer offline in Windows 10 issue, applied to Brother, Canon, Epson, HP and other brand printers.

1. Check Printer Connection

Once you find the printer offline status, you could check the connection between the printer and your PC first. If your printer keeps going offline in Windows 10, the easiest fix is as below:

- Make sure the USB cable is firmly connected to the USB port if your printer is connected to a PC via a USB cable.

- If your printer is connected through wired network, you shall check whether your printer is well connected to the Ethernet port. Please note a malfunctioned network cable could also cause your printer offline in Windows 10.

- If your printer is connected to your PC via wireless network, you could check whether the printer is still connected to the network.

2. Adjust Printer Settings to Fix Brother/Canon/Epson/HP Printer Offline in Windows 10

The printer offline issue could also be associated with the incorrect printer settings. Take these steps:

Step 1. Turn your printer off and then turn it back on again.

Step 2. Press the Windows + I altogether to open Settings and click Devices.

Step 3. Click Devices and printers.

Step 4. Right-click the icon with a green check-mark and click See what’s printing.

Note: If you just see a grey icon not the green check-mark, just right-click the icon and click Set as Default Printer. Then right-click it and click See what’s printing.

Step 5. Click Printer.

Step 6. Uncheck the option Pause printing and Use Printer Offline.

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